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Tuesday, 8 October 2013

Develop your Leadership Skills

Defining the key competencies required by an Administrative Assistant in today’s workplace
Learn how to effectively support upper management
How to become an excellent communicator both verbally and in writing
Knowing how to effectively manage the workload and mastering time management skills
Adopting an attitude and behavior favoring collaboration and persuasion
Being confident with the role and responsibilities linked to this position
Reduced stress
Increased self esteem leading to more confidence
Better work-life balance

1. Key competencies and behaviors
2. Understanding what is expected of you and supporting management
3. Communication, meetings and taking effective meeting minutes
4. Time management and priorities
5. Colleague collaboration, persuasion and delegation
6. Managing multiple executives’ agenda  

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